• A Data Driven platform.
    An associated expertise
  • Optimise the value of your customers.
    Our DNA
  • A know-how
    exported across the world.
Customer relationship designer

Solutions provider for relationship marketing and customer value optimisation, specialised in Big Data

To help companies with their growing need to use Big Data and Artificial Intelligence techniques in order to optimise their customer relationship, Inbox proposes a suite of ‘next generation’ tools that uniquely combine marketing expertise and Data Science. Around these applications, Inbox has built a SaaS ecosystem to add intelligence to your data and to develop a hyper-personalised relationship with every client.

A DATA DRIVEN PLATFORM WITH ASSOCIATED EXPERTISE

A SaaS based platform powered by advanced algorithms

From Big Data to operational excellence: integrate predictive insights based on machine-learning models

Anticipate clients’ behaviour to build an efficient and hyper-personalized customer relationship in real time

Agile and customized solutions, a multidisciplinary approach

Innovative solutions to increase performance

Very operational “next generation” tools with built-in marketing expertise

MARKETING DATABASE

Aggregate and consolidate your data to obtain a unified client’s view and enrich your customer knowledge.

DATA EXPLORATION

Use your data efficiently to target populations, analyse performance and explore clients’ profiles.

PREDICTIVE SCORING

Anticipate your customers’ needs thanks to predictive score models.

DECISION ENGINE

Integrate your constraints and automate the answers to hyper-personalisation questions: who, when, what and how?

PRODUCT RECOMMANDATION

Live up to your client’s expectations by proposing personalised offers.

OUR DNA

OPTIMISE THE VALUE OF YOUR CUSTOMERS

A synergy of expertise covering the entire customer relationship
Flexible and reactive teams with a pragmatic approach

DATA SCIENCE AND CUSTOMER KNOWLEDGE

“Intelligent” algorithms

Predictive models

Data and text-mining

Scores and segmentations

DATA DRIVEN PLATFORM

D-AIM

D-Predict

Operational CRM

Reporting

Data Visualisation

D-Centric, D-Target

CONSULTING AND EXPERTISE

Business accompaniment

Diagnostics and analysis

Action plans

Marketing services

Training

3 STRONG VALUES, 1 GOAL: EFFICIENCY

Expertise

We accompany and support you with the relevant use of your data, as well as the construction and enrichment of you customer knowledge to help you obtain a 360° vision of every client.

AGILITY

We adapt our methods and algorithms to each specific use case in order to increase operational performance and ROI.

INNOVATION

Innovation is a continuous challenge in which a significant share of our turnover is reinvested every year.

KNOW-HOW EXPORTED ACROSS THE WORLD

AN INTERNATIONAL DIMENSION
PRESENCE IN OVER 35 COUNTRIES

Inbox has an international dimension with clients in Europe, Africa, Middle East and Canada.
We have 2 offices outside France, one in Tunis and one in Montreal.

Since our creation in 2001, we accompany over 100 clients every day in 9 different business segments

TESTIMONIALS

Inbox is hiring

At Inbox, designing AI and putting all our imagination into it is our leitmotiv! Our clients around the world call on us to treat their data, add predictive insights, anticipate in real time and hyper personalise their customer relationship. Ready to live a truly human and technological adventure?
Come and join us! We regularly recruit data scientists, full stack web developers, system engineers, product owners, …
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